I've two Cost-free SIM playing cards less than my identify and I want to enroll in the Double Eight system. What should really I do? Thank you for becoming our buyer! There are ways to make it happen! You'll be able to both enhance your FREE SIM intend to the $eight by way of your
I want to exchange or swap my SIM with eSIM, how can I do this? Just drop by any of our eight support centres – the account holder need to be existing for an in-individual verification. At this time, we don't demand any service fees.
What number of SIM playing cards or mobile lines am i able to Enroll in? Each and every ID is authorized to enroll in nearly 10 SIM cards.
What can I do if my cellular selection is not registered beneath my identify / ID? Don’t fret! Right here’s what you are able to do:
Is 4G going to be taken out? No – 4G will stay operational through and soon after our 5G rollout. In lots of places, gadgets will even now use 4G when 5G is not really readily available.
Am i able to sign up if I am a business operator? Not at the moment – but we’re engaged on it! Meanwhile, be sure to generate to us at [email protected].
I am struggling to make or get calls or SMS, what do I do? Troubleshooting measures to obtain connected:
When you've got stacked programs and opt to upgrade your latest program, all stacked plans are going to be terminated quickly on upgrade.
Which strategy I can port-in to? You are able to port into any month to month or 1-year mobile plan Refer in this article for our mobiles designs and sign on now on line or head right down to your nearest retailer to take pleasure in eight!
How can I enroll? On the internet join: Decide on your preferred approach and maintain your primary Bodily ID or Singpass ready along with you – we’ll need to have it to verify your id.
I have two Totally free SIM cards under my name and I need to enroll in the Double 8 approach. What should really I do? Thank you for remaining our buyer! There are ways to get it done! You are able to possibly up grade your Totally free SIM decide to the $8 through your
Head above to our services centre along with your NRIC which was useful for the registration in the range for termination, or you'll be able to write in to [email protected] Using the down below details as Component of user verification. Do Take note this motion might be irreversible.
I'm not able to put in the eSIM on my machine, what really should I do? Make sure you Have got a secure Connection to the internet through the established-up approach ahead of re-seeking to obtain the eSIM While using the QR code from a electronic mail.
When your plan expires, it is going to go right into a grace period of 60 days. During which, you can obtain SMS and notification to recharge. flyer printing Immediately after sixty days, you will proceed to get SMS, having said that all unused wallet credit will likely be forfeited.